Most administrative tasks are interchangeable across different fields, but there are always tasks which are specific to certain areas. Estate agency is one of those.
As an estate agent, you want to be dealing with your interested potential buyers, not dealing with administration which takes up most of your time.
Here are 8 tasks which a virtual assistant can take up for you, leaving you with more time to meet with potential buyers.
Updating the property listings on your website
Property listings change all the time – a house was sold, a house was removed from sale, the buyer lowered the price, and so on. When changes happen, you simply send all the details in an email to the virtual assistant, they can upload them directly into your system as and when needed.
Emailing potential buyers
Perhaps you have a special offer which you’d like to let all your potential buyers know about? Give the details to the virtual assistant, supply a list of potential buyers, and the copy you want to send them, and the virtual assistant can send the emails and handle the queries.
Thank your buyers
You always want to thank the people who have purchased a property from you – let the virtual assistant know the contact details and they can send a thank you card (and even a housewarming gift if required) directly to them.
Thank those who didn’t purchase a house
There are always going to be potential buyers who either fall through, or buy a house through another agency. And you know that they will talk to their friends and family about their experiences of buying a house. Send their details to the virtual assistant, who will send them a thank you or housewarming card on your behalf.
You want to send a mailing out to 2000 buyers or potential buyers, but you don’t have the time to put them all in envelopes and address them! Send them to the virtual assistant, and they can take this task off your hands, saving you hours of time.
You don’t want to spend half your time calling potential buyers (and then calling them again and again when you keep missing them), to book showings. A virtual assistant can call the potential buyers and enter them directly into your calendar for you.
Updating listings on Rightmove is a constant job that can take up a lot of your time. A virtual assistant can take this task up for you, you simply send the details and they do the updating.
You always want to know what your competitors are doing different to you – a virtual assistant can look into your competitors and report back to you about their website, Rightmove listings, special offers or internet presence.